Refund & Return Policy

Returns & Refunds

We stand behind the quality of our products.

If something isn’t right, we’ll make it right.

You may request a return within 30 days of receiving your order.

To qualify:
• Items must be unused and in original packaging
• Proof of purchase is required

Once your return is received and inspected, we’ll notify you about approval.

Approved refunds are processed back to your original payment method within 5–10 business days.

Shipping fees are non-refundable unless the product arrived damaged or incorrect.

If your item arrives damaged, please contact us within 48 hours of delivery with photos so we can resolve it quickly.

For support, contact us at:
support@nextgenworld.ca